PHNT aimed to reduce its reliance on paper and email and increase the number of orders transmitted electronically. This provides assurance to the Trust that an order has been received by a supplier and reduces the risk of an incorrect product being supplied. Including an accurate GTIN with the order adds invaluable identification and validation of the exact product being ordered, reducing the risk of a purchase order resulting in the wrong medication being supplied. Electronic order transmission also reduces the incidence of failure, which enables greater patient safety and lessens unplanned financial commitments as a result of having to pay for emergency and rapid deliveries.
To improve the capability of the Trust’s pharmacy department to send paperless orders and process electronic invoices, a provider of electronic document transmission services, GHX, was chosen. GHX is also a PEPPOL (Pan-European Public Procurement On Line) Access Point and as such is compliant with the requirements of Scan4Safety. The first step was to identify which products in the pharmacy catalogue were already linked to a correct GTIN to ensure that this enriched data was retained.
By August 2017 PHNT had the following electronic
- 1,193 orders (a 150% increase)
- 700 order responses (a 77% increase)